Order processing time We will process your order as soon as possible after receiving your order and confirming payment. Normally, the order processing time is 1-3 business days. In special circumstances (such as holidays or promotional activities), the order processing time may be extended. We will try our best to ensure that your order is processed in the shortest time.
Shipping method We provide a variety of shipping methods, including but not limited to: ● Standard shipping: Ordinary express service, usually takes 3-7 business days to deliver. ● Express shipping: Expedited express service, usually takes 1-3 business days to deliver. You can choose the shipping method that suits your needs at checkout. Please note that different shipping methods may incur different shipping costs.
Shipping range We currently only provide shipping services to some areas. At checkout, you can enter your shipping address to confirm whether shipping to your area is supported. If your area is not within our shipping range, we will not be able to provide you with shipping services.
Shipping costs The shipping costs will vary depending on the shipping method and shipping address you choose. At checkout, you will see the specific shipping costs. Please note that shipping costs may vary depending on the order total or the shipping method selected.
Shipping Tracking Once your order is shipped, we will provide you with a shipping tracking number (if applicable). You can use this tracking number to check the status of your order at any time during the shipping process. If you encounter any problems during the shipping process, please feel free to contact our customer service team.
Returns and Refunds For more information on returns and refunds, please refer to our Refund Policy.